There is another type of phishing - phone phishing. This happens when someone pretending to be from a government agency or company, trying to ask for your personal information. It sounds easy to avoid, but unfortunately these people only need a few victims to fall for the scam to make it profitable.
Phone phishing is increasing. Sometimes it seems like your bank is really calling you. Phone phisher can assume your identity and empty your bank accounts. Here are some things you need to remember when conducting sensitive financial transactions over the phone:
1) Never give out full account numbers. Your financial institution doesn't need account numbers to verify your identity, if it is really necessary, give last four digits only, or insist on other methods to verify your identity, such as your date of birth.
2) Do not call a number left in a recording. Instead, you should call the known customer service for your bank. Although you may need to go through a couple of transfer, at least it is safer.
3) Be aware of repeated recordings to get a hold of you about important account or personal information. The bank is likely to use a real person to call you if there is really a problem.
4) Do not trust caller ID because it can be spoofed. It is important to find out the exactly spelling and words that should appear on caller ID from your bank's customer service number.
Have you been a victim of phone phishing?
Reference:
1)All Business [Online], Retrieved 11 March 2011
URL: http://www.allbusiness.com/crime-law-enforcement-corrections/criminal-offenses/14808871-1.html
2)Internet Fraud Tips [Online], Retrieved 11 March 2011
URL: http://www.fraud.org/tips/internet/phishing.htm
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